Chapter 7: Guidelines for Enrolment Operator and Supervisor on Quality of Enrolment

Identify the error type in the given image.

Identify the error type in the given image.

Identify the error type in the given image.

Identify the error type in the given image.

Identify the error type in the given image.

Identify the error type in the given image.

Identify the error type in the given image.

What is a relationship error?

How do you identify an incomplete address?

Which of the following is considered as fraud?

A resident admires one of the Bollywood celebrities. He requests the operator to attach celebrity’s image in his Aadhaar rather than his photo. Can the operator agree to the resident’s request?

An exception photo in enrolment image shows no exceptions. Which of the following options should the operator mark?

Which of the following options will you check in case you of an object in place of exception photo?

Which of the following is an Photo of Photo error? I. Hard copy of photo II. Photo on a monitor III. Photo on a mobile device IV. Photo on magazine

Which of the following is considered as photo of photo error?

Which of the following type of photo is marked as ‘Poor quality in exception photo?

Which of the following photos would mark as ‘Exception photo not as per guidelines?

Shanthi is a 65 year old woman. Due to her ill health, she is unable to come to the enrolment center to get enroled for Aadhaar. Her son gets her paspport photograph which can be captured as her photo for Aadhaar. Is it acceptable to take the photo of photo in such scenarios?

Rakesh is an enrolment operator. He sometimes asks one of the residents to capture the pictures while he enters the details into the system. IS this acceptable?

As per the enrolment guidelines, a resident needs to be present physically at the time of enrolment and photo of resident needs to be clicked either by the enrolment operator or by the resident.

An exception photo shows an image of a person looking to the left side. What type of error is this?

A photo shows image of a 26 year old woman and her exception photo shows image of another 26 year old woman with 4 fingers on her right hand. What type of error is this?

A photo shows image of a 45 year old man and his exception photo shows the same man without one hand. Also, the face in the exception photo is not clear. Which of the following errors will you mark?

The name of the resident shows Jasmine, which is also the name of a flower. Is this an error?

You see an image of woman who could be upto 20 years of age. However, the age mentioned is 55 years. What action will you take in such situation?

While verifying the details, you find that in the address the title is given as W/O Ravinder Reddy. However, the picture is of a 10 year old girl. What action will you take in such situation?

As per the enrolment guidelines, a resident needs to be present physically at the time of enrolment and photo of resident needs to be clicked by the enrolment operator only.

Which of the following refers to Possible Error in Name & Address transliteration error?

Which of the following errors should be marked if the image in the photo is a chair?

A biometric capture shows only 4 finger prints and the exception photo shows his hands with four fingers but his face is not clear. Is the exception photo acceptable?

A biometric capture shows only 3 finger prints and the exception photo has the face of the person with no left ear. Is the exception photo acceptable?

An enrolment is considered as ‘No Exception Available in Exception Photo’ error when the image of the resident shows no exception, however it has marked as exception.

An enrolment is considered as ‘Object in Exception’ error when there is another person in the exception photo.

When the exception photo is not clear, then you should increase the brightness and accept the photo.

When the photo and exception photo are same, then it is ___________.

You find that resident’s photo is different from the one given in the exception. What action will you take in such situation?

Which of the following refers to ‘Both Photo of different person’ error?

You find that the photo in the given image is dark. What action will you take in such situation?

If the quality and visibility of the exception photo is poor, then it should be marked as ‘Poor Quality in Exception Photo’.

If only one side of the exception photo is clearly visible and the other side is shaded, then it is considered as Photo of Photo error.

You find that the exception photo of the resident is not clear. What action will you take?

Photo of Photo’ error is marked when enrolment of a resident is done without capturing the live picture of the resident.

If the residents photo has been captured by Enrolment operators with Tourist place, than it will get rejected under Poor Quality Photo

You find that there are no exceptions in the exception image. What would you do in such case?

The exception photo does not show the image of the resident. What type of error is this?

You find that the name of the city does not belong to the State. What would you do in such situation?

Possible Error in Name & Address is marked when address is not matching with the city or State given.

An exception photo has the person showing his hands. You find that there are no exceptions in the photo. What action will you take in such cases?

The exception photo shows image of a person with one eye covered. Will you Accept or Reject this image?

You find that the City and the State are not matching. What action will you take in such situation?

The name of the city in English and in local language are not matching. However, all the other details are right. What would you do in such situation?

Possible Error in Name or Address Transliteration error is there is a mismatch in name and address given in local language and in English.

If the name in the enrolment details is a slang, the same should be rejected.

One of the exception photo shows a picture of deity. What should you do in such case?

Which of the following is considered as ‘Human photo missing’ error?

Which of the following elements in the exception photo are not acceptable? I. Photo of Photo II. Celebrity Photo III. Web cam logo IV. Photo of animal V. Photo of the resident showing the exceptions

During enrolment process, a resident can help the operator by clicking the photos of other residents.

A resident should be present physically at the Aadhaar enrolment centre to give his enrolment details.

A resident approaches you stating that his father is ill and unable to come to the centre to give his details. What should you do in this case?

In case of village, the address section should have

In case of City, the address section should have I. House number II. Colony/locality III. Area IV. City V. State VI. Pin code

If the address section does not have Pin code then, the error that you should mark is ‘Incomplete Address’.

Which of the following errors should be marked if there is mismatch in the relationship in the address section?

The address section shows D/O whereas the photo is of a 8 year old boy. What type of error is this?

Tampered or Other resident’s document, Aadhaar form or Enrolment Slip, Photo of Resident or Object or Animal picture attached as document would be considered as Fraud Documents resulting to blacklisting & FIR against the Enrolment operator.

Documents not uploaded or blank document uploaded will lead to blacklisting & FIR against the Enrolment operator.

All documents being uploaded on the day of enrolment should be valid & accepting expired or cancelled documents will lead to blacklisting & FIR against the Enrolment operator.

Photo & name of resident should be available on document being submitted for Proof of Identity. Any document issue by authorized person must have stamp over the photo attached. Not adhering to guidelines would lead to blacklisting & FIR against the Enrolment operator.

What action will be taken if an enrolment operator captures Unparliamentarily or Abusive language?

What can lead to Blacklisting of operator for one year and filing of FIR?

What action will be taken if an enrolment operator enrols an Adult as child?

What action will be taken if an enrolment operator captures an Animal Photo or Photo of Diety or any other object in place resident photograph?

What action will be taken if an enrolment operator will capture Objects(Chair/Laptop/Wall/Table) Photo in place resident photograph?

What action will be taken if an enrolment operator will capture Animal Photo in place resident photograph?

What action will be taken if an enrolment operator would capture photograph of ‘photo’ in place of live resident photograph?

What action will be taken if an enrolment operator during Biometric exception enrolment captures photograph of a different person in exception photograph?

What action will be taken if an enrolment operator during Biometric exception enrolment captures photograph of Objects(Chair/Laptop/Table/Poster) in exception photograph?

What action will be taken if Operator does errors like Poor Quality Photograph,Obvious Gender or Date of Birth Errors

What action will be taken if the BE Exception photo is not captured by the operator as per guidelines

What action will be taken against the Operator for incorrect biometric exceptions – eg – Full finger print or Iris recorded as missing/Photo of Photo / exception photo of a different person

What action will be taken against the Operator for bad quality photo in exception photo or exception not visible in exception photo

What action will be taken against the Operator accepts a fradulent document

What action will be taken against the Operator scans a blank page as proof document

What action will be taken against the Operator accepts an invalid document

What action will be taken against the Operator accepts document which does not match with the demographic details of the resident