Chapter 6 : Exception Handling

If the fingerprint captured is not of the requisite quality, the operator would make a reasonable number of attempts to capture the biometrics of the resident.

If an enrollee is unable to give biometrics due to loss of fingers, this is a/an ___________and needs to be handled thus.

If capturing Iris image is not possible due to bandage across one or both eyes, the same has to be recorded in the system by the operator.

If the resident has applied mehendi on her hand, the fingerprint image has to be captured normally.

While handling fingerprint images, if the finger/s is/are ___________, the same has to be noted in the data as provided in the software.

If the operator is not able to capture facial image because of the poor light, the operator should move the enrolment station to a location in the room with better light.

If the bandaged finger of the applicant has to be captured for fingerprint image, the operator should ___________.

If standard images of the fingerprints are not possible for an enrollee due to dryness, the operator should politely ask the enrollee to wash his face.

The operator would make a reasonable number of attempts to capture the biometrics of the resident if the fingerprint captured on the platen is not of the requisite quality.

If capturing Iris image is not possible due to any deformity or disease, the operator should ask the resident to get the eyes operated.

For enrolment of resident with biometric exception, operator should mandatorily capture ___________.

Raju is unable to open his eyes properly for capturing iris image. What can the operator do in this case?

After repeated attempts, Devi’s fingerprints could not be captured with the desired quality. In that case, ___________can be done.

If the resident has extra finger or fingers, the operator needs to ignore the extra finger.

If the finger or iris of the resident has temporary damage and it is not possible to capture the biometrics, the operator will record it in exceptions.

If the enrollee is unable to flatten the fingers, the operator can___________.

If the enrollee is unable to give biometrics due to___________, this is exception and needs to be handled thus.

If the enrollee has only one eye and capturing of iris image is not possible, then the operator should___________.

Biometric confirmation of fingerprints, iris and photograph are mandatory for any demographic update at Enrolment Centre.

If the operator is not able to capture both eyes at a time due to squint or disoriented eyes, the operator can recapture the iris image.

The hands of the enrollee are dry and the equipment is unable to capture the fingerprints. The operator can___________.

If capturing Iris image is not possible due to absence of one or both eyes, the operator should record the same in the system.

If the enrollee has amputated fingers, which of the following has to be done?

If the enrollee is unable to sit in correct position because of old age, it is a general exception.

If the fingerprint captured is not of the requisite quality, the operator should crop the image.

If the enrollee is not able to give complete set of biometrics as required by UIDAI, the reasons are considered as exceptions.

If a resident has an extra finger, the operator needs to assist the resident in the fingerprint capture to avoid capture of the extra finger.

The operator would make a reasonable number of attempts to capture the biometrics of the resident if the ___________captured on the platen is not of the requisite quality.

If capturing Iris image is not possible due to non-existence of one or both eyes, the operator should.

If the enrollee is not able to keep self in correct posture for reaching biometric instruments or for photograph due to old age or sickness, this is an exception in handling fingerprint image capture.

If the capture of both eyes at a time is not possible due to squint or disoriented eyes, the operator may attempt to___________.

Rama Devi is a 42-year-old daily wage labourer. While collecting her biometric data, the operator notices that the quality of her fingerprints are not good enough. He makes repeated attempts to capture her fingerprints but is faced with the same result. What can be done in that situation?

Veeraiah is an elderly person aged about 50 years. He was not in a position to keep himself in correct posture for reaching biometric instruments or for photograph due to sickness. How can the operator capture biometric data of Veeraiah?

If the iris or finger of the resident has temporary damage and it is not possible to capture the biometrics, the operator will record it in exceptions.

Anusha needs to attend her cousin’s wedding tomorrow and she has applied mehendi on her hands. How can the operator handle capturing Anusha’s fingerprint image?

If the operator is not able to capture facial image because of the poor light, which is an actionable feedback, then the situation has to be handled by___________.

If the finger or iris of the resident has temporary damage and it is not possible to capture the biometrics, the operator will record it in ___________.

Which of the following comes under general exception?

Rangaiah is a woodcutter and while cutting trees, he hurt his index finger and it has been bandaged. How can the operator handle the fingerprint image capture?

An enrollee will not be in a position to give complete set of biometrics as required by UIDAI because of the reason/reasons like___________.